Warranty

30-days replacement policy:

1, We accept replacement for up to 30 days after receipt of your order.
2, We only accept Only items that have been purchased directly from colorii official amazon, aliexpress store and indiegogo campaign. We can’t accept returns or exchanges for items from the 3nd Party Store, or others Retailers.
3, A video to show the products you received is obvious defective.
4, Original package/warranty card must be send back with the products.
5, The seller and the buyer will in charge the shipping cost in each side.
6, Request a RMA number via support@colorii.cc with the Buying link/Order No#/Serial No#/Shipping address etc.
7, Send back the products to the shipping address confirmed by email, we will verify the RMA and send back the same or similar products to you in 30 days.

1-years warranty policy:

1, 1- years warranty for the PCBA under normal usage.
2, The seller and the buyer will in charge the shipping cost in each side.
3, Request a RMA number via  support@colorii.cc with the Buying link/Order No#/Serial No#/Shipping address etc.
4, Send back the colorii products to the shipping address confirmed, we will verify the RMA, repair it and send back the RMA to you in 30 days.